Everything you need to know
Got Questions? We've Got You
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Product
What exactly am I getting?
Youāll receive a sealed pouch of our signature flavored pickles packed in bold, sweet, or spicy brineāready to eat.
How big is each pouch?
Each pouch containsĀ 7 oz totalĀ (pickles + juice).
Are the pickles already cut?
Yes. Pickles come sliced and ready to eat.
Do I drink the juice too?
Absolutely. Many customers sip the juice, use it for pickle shots, or pour it over snacks.
Do these need to be refrigerated?
Yes.Ā Keep refrigerated at all timesĀ to maintain freshness and flavor.
How long do they last?
Unopened pouches typically lastĀ 30ā45 daysĀ when refrigerated.
Once opened, enjoy withinĀ 3ā5 daysĀ for best quality.
Are all flavors spicy?
No. Heat level varies by flavor and is clearly labeled.
Are these sweet or sour?
Flavors range from sweet and fruity to bold and tangy, depending on the selection.
Are these made in small batches?
All pickles are made in small batches for consistent flavor and quality.
Who are these pickles for?
Perfect for pickle lovers, snackers, and anyone who likes bold, unique flavors.
How does the Build Your Own 3-Pack Bundle work?
Choose any 3 flavors from the Flavor Squad and save. Mix and match your favorites or choose the same flavor more than once.
Can I choose the same flavor multiple times?
Yes! You can mix flavors or select the same flavor for all 3 pouches.
What flavors can I choose from?
Green Apple (Jefe)
Fruit Punch (Punchy Pete)
Watermelon (Melonie)
Cherry (Cherry Chaz)
Habanero (Blaze Rick)
Peach Mango (Ms. Peaches - Seasonal)
Does the 3-Pack include a trading card?
Yes! Every 3-Pack Bundle includes a Flavor Squad Trading Card.
Do I save money with the 3-Pack Bundle?
Absolutely. The Build Your Own 3-Pack Bundle is discounted compared to purchasing 3 individual pouches separately.
Shipping
Are your pickles shipped cold or temperature-controlled?
Yes. All orders are packed to keep products cold during transit.
How long does shipping take?
Orders typically ship withinĀ 1ā2 business days.
Delivery times vary by location and carrier.
Will my pickles arrive cold?
Pickles may not arrive ice-cold but should arriveĀ cool and safe to refrigerate immediately.
What shipping carriers do you use?
We ship using trusted carriers such asĀ USPS and FedEx, depending on your location.
Do you ship nationwide?
Yes. We currently shipĀ within the United States only.
Can I choose my delivery date?
At this time, delivery dates cannot be guaranteed.
What if my package is delayed?
Once an order leaves our facility, delivery timelines are handled by the carrier.
If thereās an issue, contact us and weāll help however we can.
What should I do when my order arrives?
Refrigerate your picklesĀ immediately upon deliveryĀ for best freshness.
Do you ship during hot weather?
Yes. We monitor weather conditions closely and pack orders accordingly.
Is shipping safe in summer?
Yes. Our packaging is designed to protect your order during transitāeven in warmer temperatures.
Orders
Can I cancel or change my order?
Orders can only be changed or canceledĀ before they ship.
Once an order is processed, it cannot be modified.
Do you accept returns?
Due to the nature of food products,Ā all sales are final.
What if my order arrives damaged?
If your order arrives damaged, contact us withinĀ 24 hours of deliveryĀ with photos, and weāll make it right.
What if my order arrives warm?
Pickles may not arrive ice-cold but should arriveĀ safe to refrigerate.
If there is a concern, contact us withinĀ 24 hours of delivery.
What if my package is lost or stolen?
Once an order is marked delivered, we are not responsible for lost or stolen packages.
Please ensure a secure delivery location.
Do you offer refunds?
Refunds are not offered on food products.
However, if thereās an issue with your order, reach out and weāll review it.
What if I entered the wrong address?
Please double-check your shipping information before placing your order.
We are not responsible for orders sent to incorrect addresses provided at checkout.
How do I contact you about my order?
Use theĀ Contact UsĀ page or email us with your order number for faster assistance.
Do you offer exchanges?
We do not offer exchanges, but customer satisfaction is important to usācontact us if thereās an issue.
Do you stand behind your product?
Absolutely. If something isnāt right, contact us and weāll work with you to find a solution.
Wholesale
Interested in carrying Leno's Flavored Pickles?
Wholesale inquiries welcome for retailers, events and distributors.
Email us at: info@lenospickles.com
Please include your business name, location, and estimated order volume.